Back Office Assistant II

Position Summary:

• Effectively perform all competencies per the Back Office Skills Checklist.
• Perform the patient rooming process per established protocol, including interview patient and measure vital signs.
• Administer medications and perform procedures as ordered/instructed by provider.
• Maintain effective and organized systems to ensure:
• timely patient flow,
• rooms are stocked with adequate supplies,
• maintenance of instruments
• all related reports and information are available in the Electronic Health Record
• maintenance of all logs and required checks
• patient follow-up and messages are handled in a HIPAA-compliant manner
• Follow established policies and procedures for labeling and collecting all specimens, using appropriate media as directed by provider.
• Maintain current knowledge of medications, sterile techniques, and policies and procedures. Dispose of contaminated/non-contaminated materials sharps in the appropriate disposal container.
• Ensure documentation is complete, accurate, timely, and reflects patient’s plan of care. Submit charges for MA-performed services in a timely and accurate manner per office protocols.
• Adhere to all organizational policies and procedures.
• Provide instructions and results to patient as ordered/directed by Provider.
• Perform any additional or miscellaneous duties as requested by the provider or management team within the scope of knowledge, ability and practice.

Experience and Education Requirements:

• Three (3) years of back office medical assistant experience preferred.
• General clerical skills to include typing, filing, scanning and calculator use.
• Electronic medical records (NextGen) experience preferred.
• High School graduate or equivalent.
• Medical Assistant Certificate required.
• Current BLS for Healthcare Providers required