Job Description

The Center Director plans, organizes, and directs the operations and activities at Barwell Road Community Center personally or through subordinate employees. Central duties include the ability to dynamically engage the community and conduct outreach to underserved populations to develop and market programs for diverse ages and populations. Additionally, this role supervises part time staff and volunteers, one full-time Recreation Program Analyst, and one full-time Service Specialist or contracted cleaning employee.

Barwell Road Community Center:
Barwell Road Community Center was built in 2006 on 54.5 acres of land and is situated adjacent to Barwell Road Elementary School in a joint use agreement with Wake County Public School System. The community center features two separate gymnasiums, a dance studio, small classroom, large multipurpose room, warming kitchen, and fitness room. In 2021, the park opened a unique playground and Panther Play 60 Challenge course while in the planning stages of creating a large community garden that is currently projected to be completed this year. As one of the largest recreation centers in Raleigh, this venue serves families in the Southeast Raleigh, Garner and Knightdale communities with various active recreation classes, youth summer camp, and rental opportunities as well as the Before School, After School, and Track Out Program run by the department’s Youth Programs Division. The staff at Barwell Road Community Center also manage Anderson Point Park in Raleigh, which includes two picnic shelters, outdoor amphitheater, cottage, playground, two fields and open space.

Work Hours:
This position works at a community center that is open 7 days a week. Flexibility is required to be available for staff meetings, facility events, and providing coverage to part-time staff.

Duties and Responsibilities

• Manages general and revolving funds, tracking and reporting of expenses and analysis of facility spending needs and procures supplies for facility and program operation
• Coordinates facility rentals and offsite amenities
• Develops, delivers and enhances new and existing facility programs and special events for a 66-81 hours/week facility and oversees class observation and instructor evaluation
• Recruits full-time and part-time staff including front desk support, certified instructors, and internal partnerships for program implementation
• Provides customer service to patrons and the community, acting as a first-line departmental representative at public meetings and Neighborhood Registry Groups as well as managing patron complaints, refund requests, transfers or other exceptions
• Oversees administration of athletic leagues and communicates with involved parties regarding inclement weather, evaluation of fields, participant safety and canceling/rescheduling games
• Designs resource teams, public leadership groups and citizen planning committees
• Regularly inspects the facility and park areas and submits service requests for maintenance as needed

Typical Qualifications

Education and Experience:
Bachelor's degree in parks and recreation, business or public administration and five years of professional parks and recreation programming, planning and/or facility management experience

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Licensing and Certifications:

• CPR/First Aid/AED/EPI certification, or the ability to obtain within 60 days post hire

Preferred Qualifications:

• Certified Parks and Recreation Professional; City of Raleigh additionally offers support in obtaining this certification
• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 30 days of hire

Additional Information

Knowledge, Skills, and Abilities:

• 
  Project and program administration and management
• Principles and methods of qualitative and quantitative research, critical thinking and analysis
• Modern budget practices for interpreting and reporting financial information and statistics
• Authoring and preparing original reports, documents and presentations
• Supervisory methods for organizing, prioritizing, assigning and monitoring work and coaching and leading the work of others
• Providing exemplary customer service
• Marketing programs utilizing best practices, trends, and emerging technologies
• Community engagement and conducting outreach to marginalized and underserved populations.
• Building and maintaining effective and professional working relationships with community members and community agencies
• Utilizing judgment in determining strategies to deescalate a variety of situations
• Establishing rapport and understanding the problems presented by at high risk/marginalized juveniles

ADA and Other Requirements:
Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.

Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Working Conditions:
Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, and so forth); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, and so forth); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel.