Chiropractic Assistant

We are looking for a highly organized, neatly presented Chiropractic Assistant to be responsible for handling patient care with passive therapy application, including the administration of diagnostic assessments as well as assisting in front desk and administrative duties.

To be successful as a Chiropractic Assistant, you must be able to work with sensitive patient data and maintain confidentiality. You should also be able to multitask without sacrificing accuracy in your work. Top candidates will be detail-oriented and service-driven, with excellent customer service skills.

Chiropractic Assistant Responsibilities:

• Greeting and welcoming patients upon arrival.
• Preparing treatment rooms prior to appointments.
• Administering screening assessments, such as blood pressure, temperature, height and weight.
• Application of therapies on patients (EMS pads, traction table set up).
• Ensuring that the waiting area always remains in excellent condition.
• Answering phone calls and responding to e-mails.
• Collecting payment from patients.
• Scheduling appointments.
• Collecting and recording patients' personal and medical information.
• Verifying payment methods, including patients' health insurance coverage.
• Presenting payment options to patients, including insurance benefits.
• Tracking inventory.
• Provide coverage in other Ariya office locations within the Richmond area, as needed.

Chiropractic Assistant Requirements:

• High school diploma or equivalent.
• Proficient in Microsoft Word.
• Strong customer service skills.
• Excellent verbal and written communication skills.
• Strong interpersonal and organizational skills.
• Well-groomed, professional appearance.
• Able to work evenings.
• Reliable transportation.
• Willingness to drive to other Ariya office locations in the Richmond area, to provide coverage.
• Some administrative experience, preferably within a healthcare setting.
• Customer service experience (restaurant or retail) is a plus.
• Initial training will take place at the Colonial Heights Ariya location for a duration of 4-6 weeks.

Work Hours:

Monday, Wednesday, Thursday:

8:15am-6:15pm, with a 1 hour lunch break

Tuesday:

9:15am-6:15pm, with a 1 hour lunch break

Friday:

8:15am-1:15pm

Disclaimer

All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.