Job description

As a Guest Service Representative, you will be the main point of contact for our guests, helping ensure they have a quiet and comfortable stay. You will play a key role in creating lasting positive memories. You will be responsible for attending to the needs of our guests during their hotel stay, especially during check-in and check-out and balancing the daily revenue and expense transactions.

Who we are:

We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests makes our hotel an outstanding place to work.

Our hotel is part of the Raymond Management Company portfolio of award-winning hotels across the U.S.

What you will be doing:

• Providing information to guests about the local area, hotel services and amenities.
• Closing and balancing all hotel accounts and direct bills.
• Handling guest check-in and check-out in an accurate and efficient manner.
• Promoting the company’s 100% Satisfaction Guarantee.
• Continuously promoting, communicating, and embodying the RMC culture.

What We Offer:

• Competitive Wages
• Paid Vacation and Sick time
• Affordable Health, Dental and Vision
• 401(k) Retirement Plan with Company Contribution
• Teammate Referral Program
• Hotel Discount Program
• Check-ins at 30, 60, and 90 Days
• Career Growth Opportunities
• Safe and Healthy Work Environment

Experience the difference of working with Raymond Management Company!

Check us out. Talk to our Teammates. Join our team.

www.raymondteam.com

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Oklahoma City, OK 73104: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel & Accommodations Guest Services Staff: 1 year (Preferred)
• Hotel experience: 1 year (Preferred)

Work Location: In person

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