Job description
Business Systems Analyst / Technical Project Manager - Buffalo
This is a hybrid (40% remote and 60% onsite) role in Buffalo, NY.
Here at Odoo, we create user-friendly business software to streamline any company. That's why we built a range of easy-to-use business applications with tools to address every business need. With over 8 million users worldwide, ranging from startups to large enterprises, we give companies the tools they need to grow. If you want to help, people transform their business with software, join our Business Systems Analyst Team!
We're looking for a Business Systems Analyst to work one-on-one with clients across the Americas and simplify their business processes with Odoo. This is an implementation project management role for someone excited to work at the intersection of software and business. You'll be trained to become a subject matter expert across Odoo's many diverse apps (there are over 50!). If you have a proactive, "get it done" adventurous spirit, this job is for you.
Responsibilities:
- Be a full-cycle ERP Business System Analyst for the North American market, providing our clients with a top-notch end-user implementation experience. You will set up apps for existing clients and implement our software while instructing the end user in its usage.
- Manage client relationships while implementing Odoo SaaS solutions
- Analyze all aspects of clients' business operations to map their processes to Odoo's solutions
- Quantify the resources required for a task/project related to an Enterprise Resource Platform implementation
- Project manage ERP implementations to create systems that are then used by clients that want a product they love. Integration involves Sales, CRM, E-commerce, supply chain, manufacturing, inventory, POS, accounting, and more
- Collaborate with Odoo's developers to execute clients' business requirements
- Collaborate with clients' implementation managers on User Acceptance Testing and End User Training
- Occasionally advise the sales team during pre-sale regarding complex implementations
- Work with clients to train their end users on the Odoo platform
Must-Have:
- Bachelor's degree or higher in Engineering Management, Industrial Engineering, Business Analytics, or a related discipline
- Excellent planning, mapping, and communication skills combined with client interaction, being able to make in-the-moment decisions based on new information constantly
- An affinity with the Information Technology world, you understand the use cases of ERP (Enterprise Resource Planning software)
- SQL Relational Database literacy
Nice to Have:
- Between 1 and 5 years of aligned experience implementing software/ERPs, project managing, consulting to clients, and/or something similar to what the role does
- Any other experience with ERP
- Any other experience in a SaaS company
- Available immediately
Values:
- You are able to work in a fast-paced startup environment with a hands-on attitude.
- You are open-minded and can react to change with agility.
- You have an intrapreneur mindset and are not afraid to take appropriate initiatives.
- You are a quick and autonomous learner.
- You have a passion for software.
- You are approachable, honest, and a fun team player.
Compensation and Perks:
- Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
- PTO (Paid-time-off), paid sick days and paid holidays
- Employee Assistance Program; 3 X 1-hour telehealth calls with certified mental health professionals
- Evolve in a nice working atmosphere with a passionate, growing team!
- Snacks, fruit, and coffee/drinks on tap!
- Pre-tax commuter benefits such as parking and transit
- Company-sponsored events for groups of 6+ employees
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