The Part-Time Program Assistant I performs clerical and administrative support duties for the Continuing Education and Professional Development department.

• Receives, screens, and directs phone calls from the general public
• Provides support to the program coordinators and part-time instructors in a number of clerical and administrative functions
• Creates letters of completion and attendance
• Assists instructors with drops and adds
• Prepares packages, for pre and post-testing, as needed
• Monitors student attendance
• Provides class rolls and grade rolls to instructors and alerting them to problems
• Performs other duties as assigned

• High School Diploma or GED equivalent from a regionally accredited institution and eighteen (18) months of customer service or administrative work experience
• All degree's must be from a regionally accredited institution
• Knowledge and understanding of College organization, goals and objectives, and policies and procedures
• Thorough knowledge of Continuing Education departments, policies, and class offerings
• Familiarity with College organization and policies
• Possess excellent telephone and customer service skills
• Ability to follow instructions and work with minimal supervision
• Possess excellent interpersonal and communication skills
• Knowledge of class schedules, pre and co-requisites, course sequencing, special requirements for admission to certain courses, basic information on class content and paperwork processing specific to the department
• Ability to work a flexible schedule to include evening and weekend assignments
• Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
  

The final candidate is to successfully complete a background screening and reference check process.