Job description
The Demographic and Health Surveys (DHS) Program in the International Survey Research and Evaluation Line of Business is looking for a Program Coordinator/Administrative Assistant to assist in the operations of its international survey projects. This 70+ person Program provides technical assistance to low and middle income countries to implement multipurpose surveys and build capacity in the use and analysis of the data collected. This full-time hybrid position is located at our Metro-accessible Rockville office.
This person should be a self-starter, proactive, and self-motivated professional who is timely and efficient in the accomplishment of multiple and varied tasks. The position requires excellent Microsoft Office skills (Word, Excel, PowerPoint) and the coordination of numerous simultaneous assignments with varying deadlines. In addition, the person must be comfortable with technology and have the capacity to effectively use Web-based systems including SharePoint.
Key Responsibilities:
- General administrative assistance for staff: Photocopying and scanning documents, ordering supplies, managing group telephone and e-mail lists; archiving of project documents; maintaining staff calendar, and completing other administrative tasks as assigned
- Coordinating staff travel: Facilitating travel arrangements for staff, consultants and workshop participants, including preparing business letters, coordination of itineraries, insurance, visas, and billing.
- Managing online travel permissions
- Managing DHS publications, including mailing and warehousing, posting to the DHS website, and managing web requests
- Processing web orders, invoices, solve invoice issues, charged wrongly by unknown shipper.
- Making meeting arrangements: Helping to coordinating internal and external meetings including venue booking, setting-up conference calls and video/audio-conferences, and arranging catering, and processing vendor payments.
- Subcontracting, billing and payment support: Processing subcontractor paperwork and purchase orders, tracking payments
Basic Qualifications:
- Bachelor’s Degree
- 3+ months developing and managing simple databases in Excel or other software
- 3+ months of experience with document formatting including tables and charts
Preferred Skills/Experience:
- Proficiency with Microsoft Office - Word, PowerPoint, Outlook and Excel
- Facility with technology, e.g.; setting up audio/visual equipment and comfortable with technologies that facilitate virtual meetings and communication (e.g. Teams, SharePoint)
- Familiarity with billing reconciliations and processing of vendor payments
- International experience
- French and/or Spanish
- Excellent organizational skills and attention to detail
- Ability to work with a team in a fast-paced and constantly changing environment
- Experience working independently and with a geographically diverse team
- Possess strong problem solving skills and be able to respond effectively to changing priorities
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Learn more about what we dohttps://www.icf.com/ and our commitment to inclusionhttps://www.icf.com/company/about/diversity-inclusion.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our
EEO & AA policy
.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.
To request an accommodation please email
icfcareercenter@icf.com
and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about
non-discrimination:
Know Your Rights
and
Pay Transparency Statement
.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:
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