Roadside Assistance Operations Manager

Full Time
Winter Garden, FL
Posted
Job description

We’re accepting applications for full time candidates. You must physically reside in one of the following areas: Windermere, Winter Garden, Ocoee, Bay lake, Lake Buena Vista, Doctor Phillips, Conway, Winter Park, Alafaya, Azaela Park, Oak Ridge, Sky Lake, Edgewood

As an operations manager with us, you'll be responsible for completing service calls quickly and efficiently. You'll also manage a small team and be expected to perform certain administrative functions to ensure goals are met, as designated by the regional manager. This is a great position for the go getter looking for a great income and advancement opportunities. Many people like the freedom of not being tied down to an office, getting out to meet new people, and helping others every day. If you have prior experience as a pizza delivery, Uber or Lyft driver, automotive technician, general service technician, lube technician, field technician, maintenance technician, trade worker or laborer, handyman, mechanic, warehouse or production work, locksmith, electrician, dispatch, assembler, apprentice, trainee, janitor, cleaning, waiter, waitress, or military, this would be a great job for you. An organized and responsible person who knows their way around the city will find that this job is relatively easy.

One way trips to the service destination is all it takes to earn with us. Our technicians see much more income and fuel savings than they would driving for rideshare or delivery services, which require much more effort due to the need to drive to both a pickup and drop-off location. In addition, our customers feel rescued and generally gracious when we service them which means more tips for you!

JOB RESPONSIBILITIES:

  • Jump start cars
  • Unlock cars
  • Deliver up to 2.5 gallons of gas
  • Replace flat tires with the spare tire
  • Inflate deflated tires
  • Document the service you provide using POSS (Proof of Satisfactory Service) Photos.
  • Other duties as assigned
  • Meet milestones as designated by regional manager
  • Administrative duties as assigned

MINIMUM REQUIREMENTS FOR THIS JOB:

  • Must have the necessary tools and equipment as listed in the Equipment requirements below.
  • Must be 21 years or older.
  • High School Diploma/GED.
  • Reliable Personal vehicle.
  • Valid vehicle insurance.
  • If your vehicle is currently financed, you must be current on payments.
  • Valid driver’s license with a clean driving record.
  • Must reside and know your way around one of the areas listed at the top of the posting.
  • Vehicle safety equipment must be in proper working condition.
  • Must be able to pass a background check.
  • Exceptional customer service and moral decency.
  • An up to date resume.
  • Current contact information.
  • Great reading and comprehension skills.
  • Must be able to obtain General Liability Insurance to protect yourself and the work you will be doing.
  • Must be able to read for comprehension.
  • Must be able to demonstrate that you have thoroughly read, meet the requirements for, and understand this job posting; not just skimmed through it.
  • Must be able to complete the onboarding process in a timely manner.
  • Bilingual is a Plus!

EQUIPMENT REQUIREMENTS:

  • A high amperage Jump Box or Battery Pack (Preferably No Jumper Cables)
  • A car unlock kit
  • 4 way tire iron
  • Tire chalk
  • Floor jack
  • Portable air compressor
  • 2 to 2.5 Gallon Gas Can

All or some equipment may be provided by us at your expense.

COMPENSATION & BENEFITS:

  • Generous hourly pay starting at $25.66

PLUS

(After completing new hire probationary period)

  • Weekly toll reimbursements for E-Pass holders
  • Exceptional weekly performance and fuel bonuses
  • Daily lunch allowance
  • Extensive advancement opportunities
  • PTO, Sick Day, and Holiday Pay Package

AND

  • You'll always keep 100% of tips.
  • Most service calls are within 18 to 30 minutes of each other.
  • Dedicated technical support team available to help address your job related questions and build your confidence in this role.
  • Exceptional management.
  • Direct Deposit
  • Extremely Enjoyable Work Environment

Job Types: Full-time

Job Types: Full-time, Contract

Salary: $25.66 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Life insurance
  • Referral program
  • Vision insurance

Schedule:

  • 10 hour shift
  • Day shift
  • Holidays
  • No nights
  • On call

Supplemental pay types:

  • Bonus pay
  • Tips

Application Question(s):

  • Your application will not be reviewed if this section is left blank. What is the earliest date you are available to start?
  • Your application will not be reviewed if this section is left blank. Do you have the equipment necessary to perform the job related duties listed in the posting? If no, what is the earliest date you can acquire the necessary equipment?
  • Your application will not be reviewed if this section is left blank. What zip code do you currently live in?

Work Location: On the road

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