Job description

Shift Notes:

M-F 12P - 5:15P (5 Hour Days) (25 Hour Guarantee)

Duration: 8 weeks.

The Clinic Office Assistant is primarily responsible for facilitating good communication between customers and staff, accurate scheduling, and effectively coordinating all clerical aspects of the customer's medical care.

• Greets customers and visitors in a pleasant and professional manner.

Verifies and updates insurance and demographic information.
Completes accurate registration and scheduling in Epic.
Creates new EMR charts as needed.

• Receives and processes customer payments at time of service. Balances receipts daily.
• Prints encounter forms, has consent forms signed, scans insurance card and notifies medical staff of customers arrival.
• Scans reports into existing records, and performs other record maintenance issues.
• Handles Release of Information requests according to regulatory and department policies governing disclosure of information.
• Answers the telephone appropriately and directs calls and/or takes accurate messages.
• Facilitates communication between the medical staff and outside sources, e.g. referring physicians, outreach, nursing homes, home care and hospice. Communication may include written, electronic, paging, telephonic
• Manages messages and/or work queues as assigned within Epic inbasket.
• Maintains appointment schedule for physicians.
• Schedules outside physician visits, scans, x-rays, CTS, injections and labs according to the order and provides outside sources with requested customer information.
• Explains customer prep instructions and procedure information if required.
• Maintains appearance of reception area and waiting room, maintains coffee/beverage/snack stock and orders additional supplies as needed.
• Retrieves, sorts and delivers interoffice and incoming mail.
• Accepts other duties as assigned to promote the accomplishment of organizational goals.

SUBMISSION REQUIREMENTS

• 1+ Years of Experience - Required
• Clinic and/or Hospital Experience - Required
• EPIC Trained - Required
• Knowledge of Medical Terminology - Required
• Covid Vaccine Required

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Minneapolis, MN: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Clinic and/or Hospital: 1 year (Preferred)

License/Certification:

• EPIC Training (Preferred)
• Knowledge of Medical Terminology (Preferred)

Work Location: In person

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