Job description

Flat River Family Dentistry is seeking a dental treatment coordinator that is patient-oriented, self-motivated and an energetic team player. We are a fast paced, upbeat general dentistry office that serves patients of all ages. While prior dental experience is preferred, we are willing to train that superstar with a team player attitude and willingness to learn.

Required qualifications:

• Exceptional customer service skills
• Strong communication skills, both on the phone and in person
• Computer proficiency is an absolute must
• Maturity and professionalism
• Energetic, patient-oriented attitude
• Effective in multi-tasking with strong organizational skills
• Team player attitude

Preferred qualifications:

• 1-2 years experience in the dental field
• Prior experience in the medical field
• Experience working in a paperless records office

Some responsibilities of the position include:

• Verify insurance benefits for upcoming appointments
• Electronically submit and prepare insurance claims
• Process insurance payments via EFT and paper checks
• Monitor outstanding insurance claims and follow-up as needed
• Review treatment plans with patients and schedule according to scheduling guidelines
• Make financial arrangements and effectively communicate payment expectations
• Greet patients in a warm an inviting manner
• Schedule and confirm appointments as needed
• Enter patient and insurance information into the practice management software
• Coordinate treatment with specialists as needed
• Collect and post patient payments, including credit card transactions

Compensation:

Salary is hourly and based on experience.

Hours:

• Monday: 8:30 - 6:00
• Tuesday: 7:30 - 5:00
• Wednesday: 8:30 - 5:00
• Thursday: 6:30 - 3:00

Hours after 9/4/2023:

• Monday: 8:30 - 5:00
• Tuesday: 8:30 - 5:00
• Wednesday: 6:30 - 3:00
• Thursday: 6:30 - 3:00

Benefits:

• Paid Time Off
• Retirement plan
• Dental Insurance
• Uniform allowance

Please include your cover letter along with your resume. We love sweet treats in our office so please include your favorite dessert in your cover letter.

Submission in person is encouraged.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Continuing education credits
• Dental insurance
• Paid time off
• Retirement plan

Healthcare setting:

• Private practice

Schedule:

• Day shift
• No weekends

Work Location: In person

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