Job description

Position: PERSONAL ASSISTANT COORDINATOR

JOB DESCRIPTION

SUMMARY: Develops, administers, and promotes the Personal Assistant Referral and Training Program. This includes the recruitment and training of Personal Assistants, coordination of Personal Assistant services, and Personal Assistant management training for consumers. Work collaboratively with staff, the Board of Directors, and community service providers to bring information about LINC’s programs and services to the whole community.

REPORTS TO: Assistant Executive Director

RESPONSIBILITIES:

• Facilitates the Personal Assistant Referral Program (PARTP). Oversees the maintenance of consumer files for the Home Service Program to ensure proper documentation and maintain up-to-date case notes.
• Complete intakes on new consumers requesting Personal Assistant services. Assess the consumer’s needs and assist in the development of the Independent Living Plan, reviewing each consumer’s Independent Living Plan every six months to determine the progress in meeting goals and to provide assistance with any new unmet needs.
• Assist consumers with Personal Assistant management skills as necessary.
• Assist Personal Assistant applicants with the appeals of the Determination of Needs results if necessary.
• Contact the consumer within 14 days of hiring a new Personal Assistant to access the consumer’s satisfaction with the new Personal Assistant and the referral process.
• Conduct outreach and marketing activities with organizations serving St. Clair, Monroe, and Randolph Counties, establishing effective communication and encouraging networking with aging and disability providers.
• Provide consumers with advocacy, information and referral, independent living skills training, and peer support services.
• Prepare monthly reports and evaluate program effectiveness and progress in reaching goals and objectives for the fiscal year.
• Develop and maintain LINC’s Personal Assistant Management Guide to be provided to each consumer to be used as an ongoing resource while employing a Personal Assistant.
• Implement a Personal Assistant Orientation program to provide training appropriate to those who have applied to become Personal Assistants.
• Maintain Personal Assistant referral database and files according to procedures.
• Serve as a disability and aging advocate to help break down barriers in employment, services, and public facilities, etc.
• In collaboration with other staff, present disability awareness programs for schools, businesses, and units of government, as requested.
• Perform other duties as assigned.

REQUIREMENTS:

Experience in social services, rehabilitation, or related field preferred. Experience with persons with disabilities and the aging population is preferred. Experience as a Personal Assistant or as an individual who employs or employed a Personal Assistant is a plus. Demonstrated ability to be an advocate and ability to increase public awareness of pertinent disability-related issues. Must possess the ability to be self-motivated and work independently, analyze situations carefully, and adopt effective courses of action. Possess strong interpersonal skills and written communication skills. Also requires strong planning and organizational skills as well as basic computer skills.

Understanding and a commitment to the Philosophy of Independent Living is necessary.

Local travel is required in order to carry out some of the duties of this position and to attend home visits, training workshops, conferences, etc.

Job Type: Full-time

Pay: $30,966.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Swansea, IL 62226: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Swansea, IL 62226

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