Director of Operations

Full Time
Joliet, IL 60432
Posted Just posted
Job description
Description:


GENERAL REPONSIBILITIES:

  • Under the administration and coordination of the Director of the Early Childhood Services Division, the Assistant Director of Home-Based Operations will be responsible for the direct supervision of the Healthy Families Illinois Supervisor, Maternal Child Health Educators, DOULA’s and Early Head Start Home-based Supervisors who will provide direct support to pregnant women, infants and toddlers per the requirements and standards of each funder which includes Start Early, the Illinois Department of Human Services, and the Department of Health and Human Services.
  • The Assistant Director of Home-Based Operations is responsible for the day to day program operations that include ongoing supervision, reflective practices, guidance and technical assistance to ensure programmatic implementation per required policies, standards and guidelines.
  • Other duties as assigned within the guidelines of this position.

ESSENTIAL FUNCTIONS:

  • Supervision of Healthy Family Illinois Supervisor, Doula’s, Maternal Child Health Educators and Early Head Start Home Based Supervisors responsible for ensuring implementation of direct services to pregnant women, infants, toddlers and their families.
  • Works closely with the Manager of Health and Nutrition Services, the Assistant Director of Education and Support Services and the Manager of Family and Child Support Services to ensure that all program and staff support needs are delivered in a collaborative effort that best suits the client and efficiently utilizes Agency resources.
  • Monitors statistical and budget information, including productivity, determines cause and effect and makes appropriate changes and prepares monthly reports as requested by the Division Director of Early Childhood Services.
  • Maintains confidentiality of all information and records pertaining to staff, children and their families and follows established guidelines for use and/or disclosure of protected health information including the responsibility for compliance with the Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
  • Develops, revises, implements and evaluates program policies and procedures.
  • Implements health and safety procedures following all Healthy Families America (HFA) Best Practice Standards, Head Start Performance Standards and Ounce of Prevention Best Practice Standards.
  • Assumes responsibility for quality improvement activities including educating staff, documentation audits, and working with contracted staff to provide statistical program information. This includes ongoing program development and the formulation and monitoring of objective and action steps within the agency long range plan.
  • Assumes responsibility for obtaining and maintaining program credentialing.
  • Participates in program planning and reports progress weekly to the Director of the Early Childhood Services Division.
  • Responsible for comprehensive case management processes from accepting cases for services, intake, case assignment, thru termination of services.
  • Responsible for staff members completing the screening and assessment processes of potential clients for voluntary admittance into the program.
  • Provides regular individual and team supervision to staff and interns including regular joint visits, evaluations and education.
  • Participates in monthly manager and administrative team meetings.
  • Ensures parent-child educators have the required case load of twelve children and conducts weekly 90-minute home visits and bi-weekly socialization group experiences.
  • Attends one-on-one home visits during crisis when recommended or deemed necessary.
  • Provides guidance in the coordination of group activities including support groups, prenatal groups and domestic violence groups.
  • Provides direction regarding trips and activities for participants.
  • Monitors and assigns staff responsibilities for networking with current and new referral sources.
  • Develops referral base, including private physicians, hospitals and schools.
  • Assists staff with the development and implementation of age-appropriate programs/activities that will developmentally and culturally educate the infants and toddlers ensuring implementation of the Parents as Teachers Curriculum.
  • Ensures families participate in the family needs assessment and partnership process of establishing goals.
  • Plan, arrange and/or conduct comprehensive training for staff on health, child abuse and education needs of infants and toddlers.
  • Works with contracted personnel as necessary.
  • Represents Catholic Charities, Diocese of Joliet before professional and community groups to promote our services and participates in networking activities and attends community committee meetings as required.


GREAT EMPLOYER PROVIDED BENEFITS FOR ELIGIBLE EMPLOYEES INCLUDE:

  • Time Off: 13 Holidays - 15 Vacation Days- 3 PTO Days and 9 Sick Days
  • Medical/Dental/Vision Health Insurances
  • Flexible Spending Account
  • Short-term Disability Insurance (employee paid optional)
  • Long-Term Disability Insurance
  • Life and AD&D Insurance
  • 403B Retirement Plan with employer contributions
  • Employee Assistance Program (EAP)
Requirements:
  • A Master’s degree in human services, social work, early childhood education or field related to working with children and families is required for this position with thirty-six (36) semester hours of early childhood course work including infant and toddler studies is preferred. All degrees must be from a regionally accredited educational institution which has U.S. Department of Education approval.
  • A minimum of three (3) years of experience working directly with children and families in a home-based setting and three (3) years of managing and directing home-based programs is required.
  • A solid understanding of and/or experience in supervising and motivating staff, as well as providing support to staff in stressful work environments. Experience with reflective supervision practice preferred.
  • Knowledge of maternal-infant health and dynamics of child abuse and neglect.
  • Knowledge of various birth to three models that include Early Head Start, Healthy Families Illinois, DOULA and Maternal Infant and Early Childhood Home Visiting, (MIECHV) programs.
  • Ability to work independently and accept increased levels of responsibility.
  • Demonstrated ability to work effectively and constructively with persons from all racial, diverse cultures, family systems, and social backgrounds.
  • Proficiency in the use of Microsoft Office applications including Outlook, Word and Teams.
  • Strong verbal and written communication skills.
  • Passage of complete background clearance, physical and Tuberculosis (TB) test.
  • Catholic Charities, Diocese of Joliet has adopted and follows the Codes of Ethics established by Catholic Charities USA, the National Association of Social Workers and the American Psychological Association and the National Association of the Education of Young Children’s Ethical Code of Conduct. As an employee of the Agency, you are expected to support these codes to the extent doing so is consistent with and allowed by applicable law.
  • A valid driver’s license, reliable means of transportation and proof of liability insurance is required.

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