Job description

Director of Operations

Nexus HR is recruiting for a Senior VP of Operations for a progressive IT organization based in the Greater Sacramento region. Our client is a managed service provider (MSP) that renders IT support primarily for healthcare practices all over the US. We also offer competitive pay with a generous benefits package!
The qualified candidate will be a strong leader who takes a proactive approach to day-to-day functions and operational procedures.

Salary: $85,000 - $100,000

Senior VP of Operations will report directly to the Chief Executive Officer (CEO) and will be responsible for direct administrative management tasks such as setting organizational goals and objectives and identifying the current and future needs of the organization. The Senior VP of Operations will also facilitate interdepartmental coordination between all managers, as needed.

Duties and Responsibilities:

• Developing and implementing operational strategies to meet the goals and objectives of the organization.
• Oversee the day-to-day operations of the MSP, ensuring that all services are delivered efficiently and effectively.
• Develop and implement strategic plans to drive business growth, improve operational efficiency, and increase profitability.
• Lead and manage teams across departments, including technical support, sales, marketing, and finance.
• Manage the MSP's finances, including budgeting, forecasting, and financial reporting.
• Ensure compliance with legal and regulatory requirements, including data protection and cybersecurity.
• Developing and implementing processes and procedures to streamline operations and improve efficiency.
• Stay up-to-date with the latest developments and trends in the managed services industry and incorporate these into the MSP's operations.
• Collaborating with other executives to develop and execute long-term strategic plans for the organization.
• Act as a spokesperson for the MSP and represent the organization at industry events and in business negotiations.
• Providing leadership and mentorship to the MSP's management team and employees.
• Driving innovation and growth for the MSP through new product development and market expansion.

Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, or any related field is preferred
• At least 3 to 5 years of managerial or directorship experience, preferably in the IT industry
• At least 2 to 3 years of experience with Managed Service Provider
• Strong and effective leadership qualities, able to handle pressure from all directions
• Compassionate and warm disposition
• Able to work in the Sacramento, CA

Job Type: Full-time

Pay: $85,000.00 - $100,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Sacramento, CA 95826: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How many years of leadership, management, or supervisory experience do you have?
• Do you have experience in the IT industry?

Work Location: In person

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