Job description

Lafayette Pain Care is looking for a qualified Practice Manager to optimize the LPC patient experience and business opportunities of Lafayette Pain Care Clinics.

The focus of this job is on achieving results which are aligned with the larger picture of the organization and its strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, is the key to achieving the performance objectives of this job. Because environmental and organizational conditions change rapidly, the work involves innovation and creativity in generating ideas for quick response. Decision-making is focused on implementing practical, timely solutions. The job requires getting things done quickly and handling a variety of activities. Self-assurance, and the confidence to purposely drive toward results while constantly problem-solving and engaging the commitment of others is essential. A leadership style that is firm and goal oriented, and yet motivates, trains, and engages others in an enthusiastic way is important. The emphasis on building rapport and relationships with individuals and groups requires an outgoing, poised, and persuasive communication style. Because the pace of the work is faster than average, the ability to learn quickly and thoroughly while continually recognizing and adapting to changing conditions is critical. The scope of the job may require effective delegation to proven people. Routine and repetitive details especially should be delegated but with responsibility for follow-up and accountability for timely results. While the job requires the ability to act independently, a sense of urgency and the confidence to handle a variety of challenges, a full commitment to the success of the business and high standards of achievement are expected in this position. The emphasis is on results, and effective systems that achieve results through and with people, rather than on the details of implementation. The job environment is flexible, constantly changing and provides growth opportunity, recognition, and reward for the achievement of business results.

This position is based in Kokomo, IN, and Lafayette, IN, with travel expected as needed between all our Indiana clinics located in Lafayette, Logansport, Winamac, Williamsport, and Marion.

Company Overview: Lafayette Pain Care provides up-to-date, safe, effective, and lasting treatment for those with chronic or acute pain. Our pain management doctors put patient safety and success first and are here to guide and support those suffering with chronic pain in a health care setting.

SCOPE OF RESPONSIBILITIES:

Leadership in Administration Operations

• Daily clinic operations
• Business strategies, marketing, benchmarks
• Provider and staff care and development, recruitment and retention
• Finance and reporting
• Facilities maintenance, repairs, new location, lease negotiation, setup
• Office equipment, information technology, EMR
• Vendors, contractors, and suppliers

Collaboration in Clinical and Surgical Operations

• CEO and medical officer
• Compliance and best practice
• Provider and Mid-level Provider critical discussions
• Medical records and billing

SUCCESS MARKERS- Key Performance Indicators:

· Smooth daily clinic operations

· Evidence-based excellent patient experience, responding to needs with sensitivity and urgency as issues arise

· Consistent and effective collaboration routines

· Consistent and effective Administration Operations leadership

· Scheduled and effective review of business strategies to optimize patient care opportunities.

· Identification of problems and effective implementation of needed changes and innovations.

Job Requirements:

• Exceptional written communication, verbal communication, and interpersonal skills
• Demonstrated ability to maintain a healthy and positive atmosphere for employees
• Strong management and leadership skills, including mentoring, coaching, and conflict management
• Knowledge of current medical terminology to communicate with physician, staff, and patients
• Ability to effectively present information and respond to questions from employees, patients, and the general public
• Ability to define problems, collect data, establish facts, and suggest logical and valid conclusions
• Ability to logically troubleshoot, analyze situations, and make appropriate decisions within the scope and authority of the position
• Ability to analyze and interpret complex data
• Knowledge of regulatory and compliance best practices in the healthcare setting
• Knowledge of health care environment, medical office policies and procedures, general accounting procedures
• Excellent listening and follow-through abilities and a willingness to accept constructive criticism

Education:

· Bachelor’s degree, preferably in the fields of business administration, health management, accounting

· Minimum of two (2) years of experience in management or leadership in a health care setting

The Lafayette Pain Center is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity or expression, age, disability, veteran

Job Type: Full-time

Pay is commensurate with experience, skill and work history

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Two locations with travel to 5 clinics as needed

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you have a Bachelor's Degree in Health Administration or other health related field?

Experience:

• Conflict management: 1 year (Required)

Work Location: In person

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