Job description

GStek, Inc. is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Chesapeake, VA. We currently have locations in 14 states.

GStek is reliable, responsive and accountable, delivering quality and value to support to our customers. For over 30 years, GStek’s dedicated Telecom and IT professionals have immersed themselves in the evolution of technology. The result: knowledgeable, highly experienced, and technically current staff delivering expertise in Telecommunications, Information Technology, Management Administration, and Engineering. Serving government and commercial sectors, our certified subject matter experts design, install, administer, and support the technical requirements of your enterprise.

GStek has created effective solutions for our clients from complex cable plant infrastructure to mobile communications packages in support of our nation’s telecommunications missions. Our proven process of analyzing requirements, producing sound engineering solutions, performing quality installations, and providing exceptional support services ensure a high degree of client satisfaction.

GStek is actively seeking qualified applicants for a full-time on-site Systems Administrator opening to provide customer support at our Fort Carson location.

Required:

• U.S. Citizen
• Active/recent U.S. government security clearance
• Minimum of 3 years System Administration services and support experience.
• IAT Level III certification

Desired:

• Microsoft Endpoint Configuration Manager (MECM)/INTUNE training
• PowerShell training or experience

Job Description:

• Knowledge of a large variety of end-point management tool sets to include, but not limited to, Microsoft Azure Active Directory, Intune, Microsoft Endpoint configuration Manager (MECM/INTUNE), and Defender for Endpoints (MDE) in order to implement configurations and troubleshoot product sets.
• Utilize the aforementioned toolsets to install, configure, operate, and administer the patch management, update distribution, computer image deployment configuration, compliance, and Network Access Control (NAC) application services of a large enterprise network consisting of both physical devices and Virtual Desktop Infrastructure (VDI) to include but not limited to VMware Horizon, Azure Virtual Desktop (AVD), and Microsoft Hyper-V.
• Monitor NAC administration, management, and control to assist in ensuring accurate compliance standards are set in keeping with released software patches and current IAVM alerts, bulletins, and technical guides.
• Develop innovative technical solutions, troubleshoot MECM/INTUNE faults, and leverage MECM/INTUNE and PowerShell to collect needed data from client assets.
• Create MECM/INTUNE management reports an average of five times per month as assigned through the AESD ticket; gather data to support daily operations for the IT enterprise leveraging reports; run compliance and troubleshooting reports in MECM/INTUNE an average of twenty-five times per month.
• Package software using MECM/INTUNE and other methods, including PowerShell scripts, command line batch files, and other packaging software to develop, test, and deploy software to all applicable MECM/INTUNE supported platforms (approximately 14,000 devices) using Windows Installer technologies. The average number of deployments using MECM/INTUNE is approximately thirty software packages per month. Accomplish Microsoft Windows software patches and updates, third-party software updates, and remediation based on vulnerability scan results provided by Cyber Security Division. Manually update, patch, or remediate any devices that fail to receive a packet.
• Gather requirements, as assigned through the AESD ticket, for desktop applications and automate the installations so that little to no end user interaction is required and to time required restarts to minimize customer impact. Coordinate with Customer Management Branch team to ensure that software gets deployed and installed to advertised devices and provide reports and analysis upon request. Install service packs, hot-fixes, and application updates for all MECM/INTUNE infrastructure and clients; create and maintain documentation for application deployment/packaging, administrative procedures, MECM/INTUNE architecture, and troubleshooting client issues using system CONOPS.
• Maintain and create new OS deployment task sequences for computer image deployment and use User State Migration Tool (USMT) to backup user data for post-image data restoration on newly imaged computers. Assess, implement, and document complex tools and utilities (e.g. compatibility, identification, diagnostic, monitoring, etc.) to automate desktop tasks and actions; troubleshoot and resolve MECM/INTUNE performance issues; configure MECM/INTUNE infrastructure through client agent installation and configuration, site boundaries, system roles, and discovery methods; schedule client maintenance tasks to minimize computer user service interruptions; and manage MECM/INTUNE asset inventory by validating the data and inputting it into change management databases.
• Perform tasks using IT management tools and applications such as: Microsoft Operating System Deployment (OSD), Windows Deployment Services (WDS), Windows Administrator Deployment Toolkit, Windows Server Update Services (WSUS), Forescout,Azure technologies, Microsoft Office 2016/2019/365 suites, Windows 10/11, Windows Server 2019 operating systems and Microsoft Management Console (MMC). Integrate listed tool sets with MECM/INTUNE for a comprehensive overall administration and management solution for enterprise assets. Use Windows Management Instrumentation (WMI), Visual Basic, Windows PowerShell, and PSExec scripting tools for both data collection and workstation administration across the enterprise.
• Plan and execute unit and systems testing; install applications and images remotely; provide technical support on execution problems; troubleshoot applications packages; and modify applications, as necessary.
• Access permissions on computers; reconfigure file structures; ensure systems are configured according to policy, and computers on the installation are protected from viruses. Use local group policy objects and domain group policy objects to ensure a secure, yet functional, user computing experience.
• All of the above requirements will be assigned through the AESD ticketing system consisting of approximately 75 work orders/trouble tickets averaged per month.

Physical & Mental Requirements: Performance of essential and ancillary functions may require:

• Bending, stooping, and sitting.
• Walking or standing for prolonged periods.
• Ability to lift up to 50 pounds.
• Requires near vision acuity to review written documentation.
• Ability to hear and understand speech at normal room levels and on the telephone.
• Manual dexterity to operate a telephone and keyboard.
• Ability to lift horizontally and vertically.

Clearance:

Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Hire dates are dependent upon the issuance of an interim or final government security clearance.

Background Check:

Offers are contingent upon successful completion of professional reference checks, employment history verification, and background screening.

GStek, Inc. is proud to be an Affirmative Action/Equal Opportunity employer. All qualified applicants will receive equal consideration for employment. GStek encourages veterans, disabled veterans, and disabled individuals to apply for any open position for which they feel they are qualified.

EOE Minority/Female/Veteran/Disabled

Job Type: Full-time

Pay: $38.00 - $41.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Fort Carson, CO: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you a U.S. Citizen?

Experience:

• Systems administration: 3 years (Required)

License/Certification:

• IAT Level III certification (Required)

Security clearance:

• Secret (Required)

Work Location: In person

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