Clinical Assistant - (Bilingual, Spanish/English)

Full Time
Roswell, GA 30076
Posted
Job description
Description:

Georgia Spine & Orthopaedics is a Comprehensive Spine and Orthopedics Care provider in GA. Our locations include Atlanta, Columbus, Gwinnett, Marietta, Tucker, Stockbridge, Suwannee, Roswell, and the Surgery Center of Roswell. We specialize in offering cutting-edge treatment with a conservative approach.

We are a team of friendly, ambitious professionals coming to work to provide exceptional care to our patients while having a great time working together.

We are growing and seeking an enthusiastic Clinical Assistant to join our team. Our ideal candidate is willing to travel between all offices, has experience, has a strong desire to help others, and works well on a team.

The role of The Clinical Assistant is to aid in coordinating and dispensing medications.

Clinical Assistant Benefits and Perks

  • Great benefits package including medical, dental, vision, and multiple add-ons available.
  • Paid time off
  • Paid holidays
  • Opportunity to learn multiple specialties
  • On-the-job training for new skills, roles
  • Multiple areas and opportunities for advancement\
  • Family atmosphere
  • Community involvement
  • Mileage reimbursement and travel stipends are available

Clinical Assistant Responsibilities

  • Ensure patient information remains private according to HIPAA regulations.
  • Responsible for ensuring proper and accurate consent forms.
  • Responsible for Coordinating telemedicine requests for medications.
  • Co-manages department email.
  • Communicate with patients by asking probing questions to patients to ensure requests are accurately presented to providers.
  • Interprets medication orders.
  • Communicates with providers to follow up on medication requests when necessary.
  • Dispenses as appropriate.
  • Performs proper inventory management tasks when called upon in clinics and other locations.
  • Helps with medication efficiency in clinics when called upon.
  • Coordinates med orders of patient medication.
  • Cross-trained to perform clinical tasks as called upon.
  • Coordinates scheduling patient visits with schedulers when necessary.
  • Educating team members on processes even outside of the medications department.
  • Assists Pharmacy Operations Manager in planning for growth.
  • Duties as otherwise assigned by the Pharmacy Operations Manager.
Requirements:
  • Excellent verbal and written communication skills.
  • Excellent interpersonal communication skills, especially on the phone.
  • Excellent phone etiquette even when dealing with frustrated individuals.
  • Preferably fluent in Spanish and English
  • Attention to detail.
  • Excellent multi-tasking and time management skills.
  • Ability to manage multiple incoming streams of communication and keep requests organized.
  • Being able to manage work email in addition to the above responsibilities.
  • Critical thinking
  • Ability to prioritize tasks.
  • Fluent in both English/Spanish written and verbal - Preferred

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